# Safe Online Billing

> UK telecoms billing software for resellers, family-run since 2005.

Safe Online Billing is a family-run UK telecoms billing software company founded in 2005 by Paul and Susan Barrass. The company develops and operates the SAFE Billing Platform, cloud-based billing software purpose-built for UK telecoms resellers. It handles CDR processing across more than 85 UK carrier formats (BT Wholesale, Gamma, TalkTalk Business, Daisy, KCom and others), recurring billing, white-label invoicing, Direct Debit collection via GoCardless, card payments via Stripe, and customer self-service portals. Packages start from £20 per month with no setup fees, the lowest published entry price for a UK telecoms billing platform. Safe Online Billing Ltd is registered in England and Wales (company number 05423587) and is based in the East Midlands. Contact: enquiries@safeonlinebilling.com, +44 (0) 333 11 22 500.

This site (safeonlinebilling.com) is the **company and commercial site**, including pricing. The **product site** for the SAFE Billing Platform is https://www.billingplatform.uk/. Both are operated by the same company (Safe Online Billing Ltd) and describe the same product.

## Related sites

- https://www.billingplatform.uk/ : Product site for the SAFE Billing Platform. Targets feature and product search intent.
- https://documentation.billingplatform.uk/ : Technical documentation and user guides for the SAFE Billing Platform.

The two brochure sites run in parallel by design. This is the company site where commercial information and pricing live. The product site targets feature-led search.

## Key facts
- Founded: 2005
- Founders: Paul Barrass (Technical Director), Susan Barrass (Client Relations Director)
- Company number: 05423587 (Companies House, England and Wales)
- Based: East Midlands, United Kingdom
- Product: SAFE Billing Platform (documentation.billingplatform.uk)
- Starting price: £20/month, no setup fees
- Target customers: UK telecoms resellers (voice, data, connectivity)
- CDR formats supported: 85+
- Direct Debit partner: GoCardless (FCA-authorised)
- Card payments partner: Stripe

## Core pages
- https://www.safeonlinebilling.com/ : Homepage — telecoms billing software for UK resellers
- https://www.safeonlinebilling.com/about/ : About Safe Online Billing, the founders, and the company's approach
- https://www.safeonlinebilling.com/pricing/ : Full package comparison with prices from £20/month
- https://www.safeonlinebilling.com/contact/ : Arrange a demo or speak to Paul or Susan

## Services
- https://www.safeonlinebilling.com/services/ : Overview of all billing services
- https://www.safeonlinebilling.com/services/cdr-processing/ : CDR processing for 85+ UK carrier formats
- https://www.safeonlinebilling.com/services/white-label-billing/ : White-label invoices and customer portal branding
- https://www.safeonlinebilling.com/services/recurring-billing/ : Subscription, rental, and contract billing with proration
- https://www.safeonlinebilling.com/services/payment-collection/ : Automated payment collection via GoCardless Direct Debit and cards
- https://www.safeonlinebilling.com/services/customer-portal/ : Branded self-service portal for end customers
- https://www.safeonlinebilling.com/services/api-access/ : REST API for integrating billing into your own systems
- https://www.safeonlinebilling.com/services/ai-assistants/ : Connect Claude or ChatGPT to your billing platform (launching soon)
- https://www.safeonlinebilling.com/services/remote-hands/ : Hands-on help from the Safe Online Billing team
- https://www.safeonlinebilling.com/services/child-accounts/ : Multi-level reseller channels and sub-account management

## Packages
- https://www.safeonlinebilling.com/packages/ : Package overview and selection guide
- https://www.safeonlinebilling.com/packages/startup-package/ : Startup package from £20/month — entry level
- https://www.safeonlinebilling.com/packages/standard-package/ : Standard package from £100/month — adds full branding and payment collection
- https://www.safeonlinebilling.com/packages/premium-package/ : Premium package from £500/month — daily CDR processing and custom domains
- https://www.safeonlinebilling.com/packages/enterprise-package/ : Enterprise package from £1,500/month — real-time processing and child accounts
- https://www.safeonlinebilling.com/packages/custom-package/ : Custom solutions quoted on request

## Resources
- https://www.safeonlinebilling.com/resources/ : All resources and guides
- https://www.safeonlinebilling.com/resources/safe-billing-platform/ : Detail on the SAFE Billing Platform product
- https://www.safeonlinebilling.com/resources/industry-solutions/ : Solutions tailored to different reseller segments
- https://www.safeonlinebilling.com/resources/faq/ : Frequently asked questions about pricing, features, and support
- https://www.safeonlinebilling.com/resources/case-studies/ : Customer case studies and stories from UK telecoms resellers
- https://www.safeonlinebilling.com/existing-customers/ : Information and support for existing customers

## Blog
- https://www.safeonlinebilling.com/blog/ : Blog index
- https://www.safeonlinebilling.com/blog/compliance-guide/ : UK telecoms billing compliance guide
- https://www.safeonlinebilling.com/blog/essential-features-billing-system/ : Essential features to look for in a telecoms billing system
- https://www.safeonlinebilling.com/blog/hidden-costs-manual-billing/ : The hidden costs of manual telecoms billing
- https://www.safeonlinebilling.com/blog/maximizing-telecoms-reseller-margins/ : How telecoms resellers can maximise their margins
- https://www.safeonlinebilling.com/blog/ai-assistants-telecoms-billing/ : AI assistants are coming to telecoms billing: what resellers should know

## Documentation
- https://documentation.billingplatform.uk/ : Technical documentation for the SAFE Billing Platform